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Former Member's avatar
Former Member
3 years ago

1Password Chrome Extension Not Filling in Passwords

My chrome extension is not filling in passwords on webpages in Chrome. The extension is recognizing I'm on the website but it's not auto-filling, thus I need to go to the chrom extension and copy an...
browser extension
1P_JoshD's avatar
1P_JoshD
Icon for 1Password Team rank1Password Team
3 years ago

Hi @Scoguson,

I did some testing on chase.com and was able to autofill properly.

Try these steps:

  1. Go to the chase.com login page.
  2. Type in your login information manually - don't click login.
  3. Right click the 1Password icon in your browser's toolbar.
  4. Select 'Save Login' and save it as a New Item.
  5. Refresh the webpage.
  6. Click on the Username field and select the new login you just created.

If you are able to autofill successfully, you can go ahead and delete the old login item in 1Password.

Let me know if this works.

Josh