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Forum Discussion
russell
8 months agoNew Contributor
1Password Clicking Wrong CTA on Aetna.com
Recently, 1password has started clicking on the "register" CTA when attempting to login as a Member. Follow the redirect from https://health.aetna.com/login? and use 1password browser extension to au...
1P_David
1Password Team
8 months agoHi russell, thanks for reaching out!
I've taken a look and can confirm that you're encountering a known issue with auto-submit when used on the Aetna website. I've shared your experience with our development team while they look into the matter, and I apologize for any inconvenience. While I'm unable to provide an exact timeline for a fix, once there is one, it will be listed in our release notes.
As a workaround in the meantime, you can disable the auto-submit feature in the 1Password extension's settings using the following steps:
- Right-click the 1Password icon in your browser's toolbar, then select "Settings".
- Click Autofill & save in the side panel.
- Toggle off the "Sign in automatically after autofill" setting.
If you'd prefer to continue using the auto-submit feature, then I'd suggest using the drag and drop method or copy and paste to fill your credentials on this page.
I'll be moving this thread to the 1Password in the browser discussion section since it relates to the behaviour set within the 1Password extension's settings. This should help other other users encountering the same trouble have an easier time finding these details.
Let me know if there's anything else I can help you with!
-David
ref: dev/core/core#30877