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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password conversion to Membership I can't see all attachments ie pdf's that I had made.

Seems like I might have lost some pdf's that I had attached or screenshots that I dragged over to the previous version of 1PW , and then when I converted,, not sure if they all came over.. Also, seem...
macos
Former Member's avatar
Former Member
3 years ago

Catherine got back to be via email and got me much closer, but what I forgot to ask her about is the missing attachments in the web interface.

What Catherine helped me do was:

1. Delete the duplicate and triplicate entries by deleting everything in my Private Vault, and then copying my correct entries in my Primary (iCloud) vault to the Private Vault. That got rid of all duplicate and triplicates and missing entries and missing attachments!

  1. Since my Private Vault is now perfect, I assume I should delete my Primary (iCloud) vault, correct?

  2. Then I still need to know what to do to upgrade to version 8.

  3. Finally the question I forgot to ask her is that I noticed in the web interface 1Password (NOT the app) the attachments are missing. I just see: "This item has an unsupported field" in red. How can I get the attachments to show up in the web browser, or is it because I'm still using the version 7 app?

Many thanks!

Jim

P.S. I Am NO LONGER Pissed ;-)