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Former Member's avatar
Former Member
3 years ago

1Password conversion to Membership I can't see all attachments ie pdf's that I had made.

Seems like I might have lost some pdf's that I had attached or screenshots that I dragged over to the previous version of 1PW , and then when I converted,, not sure if they all came over.. Also, seem...
macos
Alex_C_1P's avatar
Alex_C_1P
Icon for 1Password Team rank1Password Team
3 years ago

@roosterstoker,

Thanks for letting us know. All of your attachments should still be a part of your .opvault file that is in Dropbox. If you ever do need to recover something from there, drop us a line at support+tradein@1Password.com, and our migration specialists would be happy to help.

@IAmPissed,

I am happy to hear you're in a better mood. 😉

I'll let Catherine finish helping you get over the last hurdle, but as for the question you forgot to ask:

How can I get the attachments to show up in the web browser?

It's not currently possible to view attachments in the web browser just yet. Believe it or not, attachments are a relatively new feature for 1Password accounts. While it's possible to view an attachment in an account vault on any of the 1Password apps, we are still working on bringing the functionality to the web browsers.

I hope that helps clear things up.

Alex

ref: IDEA-I-226