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Forum Discussion
1Password does not work with Safari profiles
The app is pretty much unusable with Safari if you use profiles. Sometimes it won't unlock, sometimes it will only unlock with the icon in the browser bar, sometimes it will unlock but nothing will f...
Just for completeness ticket #XIJ-47266-571
Response included
Based on the additional details you shared, I can confirm that you're running into a known issue we're tracking with 1Password for Safari on multiple profiles. I've personally ran into this issue myself and I completely understand any frustration this may have caused. I can assure you our developers are investigating the issue and actively working with our friends at Apple to come to a resolution. We hope to release a fix in a future update as soon as possible.
In the meantime, I can suggest a temporary workaround to either restarting Safari or toggle 1Password for Safari off and on again to re-establish a connection with the 1Password desktop app.
Another workaround is to run 1Password for Safari independently from the 1Password desktop app. However, you wouldn't be able to unlock the extension through the 1Password desktop app/Touch ID feature and you will need to unlock it separately.
However I do get the worry that is my data now only in the cloud or is it still in a database on my computer that I can backup.
And obviously if you are offline this workaround won't work
