1Password for IOS 12.5

Hello @precisioncoding and modjeska! 👋

1Password 8 requires iOS 15.5 or later so you won't be able to install the latest app if you're using an older version of iOS. If possible, please update to a later version of iOS: Update your iPhone or iPad - Apple Support (CA)

If that doesn't work, or if you're unable to update iOS, then please try these steps to restore 1Password 7 for iOS from your purchased items:

1. Open the App Store app.
2. Tap the sign-in button or your photo at the top of the screen.
3. Tap Purchased.
4. If you use Family Sharing, tap My Purchases or choose a family member's name to see content that they purchased.
5. Tap "Not on this [device]."
6. Find the app that you want to download, then tap the download button.

If that doesn't work then I recommend sending an email to support+forum@1Password.com so that our support team can help further. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave