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Former Member
3 years ago

1Password for Safari does not let me scroll down, immediately snaps up

Hi, I think the issue started a few weeks ago but with the current version of 1Password for Safari I cannot scroll down in the item details view. The left side of the 1Password helper works prope...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hey @JohnnyFJohnsson:

Thanks for letting us know about this! We've actually made some improvements here and updating to version 2.3.6 of 1Password for Safari should improve your state of play. Let me know how it goes!

Jack

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for Safari does not let me scroll down, immediately snaps up","id":"message:40761","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:40761"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40761"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n\n I think the issue started a few weeks ago but with the current version of 1Password for Safari I cannot scroll down in the item details view. The left side of the 1Password helper works prope...","body@stringLength":"699","rawBody":"

Hi,

\n\n

I think the issue started a few weeks ago but with the current version of 1Password for Safari I cannot scroll down in the item details view. The left side of the 1Password helper works properly and I can scroll through all my items but the detail view always snaps back to the top of each item. For some items this makes it impossible to select an alternate URL or retrieve other important information.

\n\n

The helper in other browser such as Brave works as expected and does not show this behavior.

\n\n

Does anybody else have a similar problem?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.5
\nOS Version: 12.4

\n","kudosSumWeight":0,"postTime":"2022-06-22T06:54:19.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:40761_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":50},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,

\n\n

I think the issue started a few weeks ago but with the current version of 1Password for Safari I cannot scroll down in the item details view. The left side of the 1Password helper works properly and I can scroll through all my items but the detail view always snaps back to the top of each item. For some items this makes it impossible to select an alternate URL or retrieve other important information.

\n\n

The helper in other browser such as Brave works as expected and does not show this behavior.

\n\n

Does anybody else have a similar problem?

\n\n
\n\n

1Password Version: 8.8.0
\nExtension Version: 2.3.5
\nOS Version: 12.4

"},"Conversation:conversation:40761":{"__typename":"Conversation","id":"conversation:40761","solved":false,"topic":{"__ref":"ForumTopicMessage:message:40761"},"lastPostingActivityTime":"2022-07-06T09:07:05.000-07:00","lastPostTime":"2022-07-06T09:07:05.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:40761":{"__typename":"ModerationData","id":"moderation_data:40761","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:40761_1":{"__typename":"Revision","id":"revision:40761_1","lastEditTime":"2022-06-22T06:54:19.000-07:00"},"ForumReplyMessage:message:40762":{"__typename":"ForumReplyMessage","id":"message:40762","conversation":{"__ref":"Conversation:conversation:40761"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":40762,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password for Safari does not let me scroll down, immediately snaps up","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:40762"},"parent":{"__ref":"ForumTopicMessage:message:40761"},"body":"

Hey @JohnnyFJohnsson:

\n\n

Thanks for letting us know about this! We've actually made some improvements here and updating to version 2.3.6 of 1Password for Safari should improve your state of play. Let me know how it goes!

\n\n

Jack

","body@stringLength":"245","rawBody":"

Hey @JohnnyFJohnsson:

\n\n

Thanks for letting us know about this! We've actually made some improvements here and updating to version 2.3.6 of 1Password for Safari should improve your state of play. Let me know how it goes!

\n\n

Jack

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