Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
1Password for Safari isn't working on macOS 14.2 BETA
I just updated both of my Macs last night (Developer Beta 14.2) and the Safari extension simply does not work anymore. Can't unlock. It only opens a blank screen when I try to either unlock or access...
1P_Dave
Moderator
ModeratorHello everyone,
I'm sorry to those who are still running into the issue. Can you please do the following:
- Update to macOS 14.2 beta 3 or later. Don't skip this step.
- Clear Safari's history/cache:
Instructions on how to clear the history/cache:
- Open Safari.
- Click "History" in the macOS menu bar and select "Clear History" to clear all history.
- Once that's done, restart Safari by clicking Safari > Quit Safari. Then re-open Safari.
If that still doesn't resolve the issue, or the issue comes back, then I'd like to ask you to send in the following logs:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/143009/safari-extension-doesnt-work-in-macos-14-2-beta/p2
- Your forum username: username
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
