Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
1Password for Safari not communicating with the desktop app [FIXED]
Both the extension and the app are updated and at current versions.
Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
1p_jac
1Password Team
1Password TeamHi gaolson
I do apologize for the trouble you've encountered with 1Password for Safari on your Mac where you're no longer able to unlock it with Touch ID. As dragon1 has pointed out, this is a known issue that arose over the weekend and the team are working on a fix to be released as soon as possible. You can keep an eye out for updates regarding this issue on the 1Password Status website: 1Password Status - SLS not working in Safari.
In the meantime, whilst waiting for a fix to become available, you can manually unlock your 1Password account in 1Password for Safari before being able to use it as normal. Alternatively, you can use another browser like Chrome or Firefox since the integration between the 1Password browser extension and the desktop app is working as normal there.
