Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

bpaluzzi's avatar
bpaluzzi
New Contributor
6 months ago

1Password for Safari not communicating with the desktop app [FIXED]

Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
6 months ago

DavidB

The Touch ID misbehavior seems to be another issue from the 1Password desktop app. Therefore, I'd like to ask you to send in some diagnostics to our support so we can take a closer look at things:

Then, email us with the diagnostic at:

support+forum@1Password.com

With your email, let's include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!