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Forum Discussion

bpaluzzi's avatar
bpaluzzi
New Contributor
6 months ago

1Password for Safari not communicating with the desktop app [FIXED]

Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
browser extension
kevin_li's avatar
kevin_li
Icon for 1Password Team rank1Password Team
6 months ago

The_Doctor ,

May I confirm if you can still use Touch ID to unlock the 1Password 8 desktop app? If so, the Touch ID feature is working as expected.

Since the Touch ID feature is from the 1Password desktop app, due to the connection issue I mentioned above, we cannot utilize Touch ID to unlock 1Password for Safari currently. I'm sorry about the inconvenience and confusion it caused.