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Forum Discussion
1Password for Safari not communicating with the desktop app [FIXED]
Both the extension and the app are updated and at current versions.
Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
kevin_li
1Password Team
1Password TeamI can see that my colleague answered your email request.
I'm sorry that I might misunderstood your issue from the thread above. May I confirm if you can use Touch ID to unlock your 1Password desktop app?
Because the biometric unlock feature is from the 1Password desktop app. So, it is expected that you cannot utilize biometric methods to unlock the 1Password for Safari web extension due to the current connection issue.
-Kevin
