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Forum Discussion
1Password for Safari not communicating with the desktop app [FIXED]
Both the extension and the app are updated and at current versions.
Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
Since my Safari Browser Extension has been upgraded, I am having issues with unlocking my vault.
Specifically, the extension no longer recognises Apple Fingerprint ID(Touch ID). Every time the vault locks(about every 20 minutes), I have to enter my 36 character password to unlock the vault!!
My 1Password app works fine, and unlocks correctly, but the extension does not work.
This is becoming very frustrating, having to unlock with this method twice per hour, as I use my vault a lot during my working day.
I have looked into the extension settings, but there is no longer any option to use Touch ID, only extend the period when the vault is locked.
I presume this has something to with the extension now opening the new ‘Redesigned’ experience webpage, rather than use the app on your system??
Need help please, much appreciated.
Regards
Gary
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari
