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Forum Discussion
1Password for Safari not communicating with the desktop app [FIXED]
Both the extension and the app are updated and at current versions.
Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with the 1Password desktop app" and "Connect with 1Password in the browser" settings in the extension / app, respectively.
Have toggled on and off the "Allow in the background" setting in System Settings->General
Still getting "Status: Problems connecting 🟠. Please make sure the 1Password app is unlocked." 100% of the time when using the extension, and no option for TouchID
BEYOND frustrated at this point. I just want to use TouchID on my browser extension!
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari
As far as I know, 1password did not update their app or safari extension. It's probably a silent update on apple's side. Only Apple Os can update silently. Other apps have not enough power over the system to do that.
This just happened. For some reason I can no longer use touch ID on my iMac in Safari Extension to unlock 1Password. I'm sure it's a setting somewhere. I've tried several fixes to no avail. What am I doing wrong? I'm frustrated to say the least.
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 14.6.1
Browser: SafariHow could this ship/be updated without testing? What is going on at 1Password?
1Password 8.10.40 (81040031), 1Password for Safari 2.27.1 (22700103), macOS Sequoia beta 15.0 (24A5331b), Sfari 18.0
I've noticed what I think is a behaviour change since a recent update of either 1Password or 1Password for Safari.
My 1Password/1Password for Safari security settings are as per the attached screenshots.
It used to be that both 1Password and 1Password for Safari would remain unlocked for me most of the time (how I wanted it to be) and if I did need to unlock one or the other I could use Touch ID or my Apple Watch to do so. Now I find that:
1Password for Safari locks whenever I quit Safari. I'm pretty sure it did not used to do that.
1Password for Safari does not allow me to use TouchID or Watch to unlock it. When I have to unlock it it always requires my password (1Password itself happily unlocks with TouchID and/or Watch).
Has this behaviour changed recently? If so, is there any way to revert it to the earlier behaviour (which is much better from my perspective).
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: macOS 15.0
Browser: Safari 18.0Thanks for responding. I guess I'll wait for the fix. Now that I don't have it, I really miss the convenience.
I'm having the same issue it's very hard to go back to putting in a lengthy password to open the browser extension so it's rendered the browser extension basically useless. Patch soon please, thanks.
Next version of MacOS includes a password manager app - is releasing next month; the worst possible time on your part for this issue to be occurring.
When is this going to be fixed?
I thought it was only me ! That's really, really annoying...
It's broken since nearly two days. Hope they will fix it soon. Don't understand why it takes that long?
Yes - it's broken. Check other posts within the discussions over here. You're not alone.
https://1password.community/discussion/comment/717033#Comment_717033
