1Password TeamHey @mkingsley,
I have tested https://identity.wa.aaa.com/Account/Login and don't seem to be experiencing issues.
Can you try the below steps to manually save you login to see if get things working on this page:
Now test to see if you can fill your login.
I hope this helps!
I have been using 1P for Mac for a few weeks after upgrading to the subscription from a license. I installed 1P for Safari on my MAC and it worked fine but now no longer works. When I click the 1P icon at the top of a web page on Safari, an empty window opens and a circle spins showing it's trying to load data but nothing appears and it just keeps spinning. I have also recently upgraded to MAC OS 12.6 (Monterrey) and wonder if that could be the problem. Please help.
\n","kudosSumWeight":0,"postTime":"2022-09-25T14:42:55.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:60089_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":304},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"I have been using 1P for Mac for a few weeks after upgrading to the subscription from a license. I installed 1P for Safari on my MAC and it worked fine but now no longer works. When I click the 1P icon at the top of a web page on Safari, an empty window opens and a circle spins showing it's trying to load data but nothing appears and it just keeps spinning. I have also recently upgraded to MAC OS 12.6 (Monterrey) and wonder if that could be the problem. Please help.
"},"Conversation:conversation:60089":{"__typename":"Conversation","id":"conversation:60089","solved":false,"topic":{"__ref":"ForumTopicMessage:message:60089"},"lastPostingActivityTime":"2022-10-01T04:32:16.000-07:00","lastPostTime":"2022-10-01T04:32:16.000-07:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:60089":{"__typename":"ModerationData","id":"moderation_data:60089","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:60089_1":{"__typename":"Revision","id":"revision:60089_1","lastEditTime":"2022-09-25T14:42:55.000-07:00"},"ForumReplyMessage:message:60105":{"__typename":"ForumReplyMessage","id":"message:60105","conversation":{"__ref":"Conversation:conversation:60089"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":60105,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password for Safari on MAC stopped working after a few weeks- what to do?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:60105"},"parent":{"__ref":"ForumTopicMessage:message:60089"},"body":"Hey @mkingsley,
\n\nI have tested https://identity.wa.aaa.com/Account/Login and don't seem to be experiencing issues.
\n\nCan you try the below steps to manually save you login to see if get things working on this page:
\n\nNow test to see if you can fill your login.
\n\nI hope this helps!
","body@stringLength":"666","rawBody":"Hey @mkingsley,
\n\nI have tested https://identity.wa.aaa.com/Account/Login and don't seem to be experiencing issues.
\n\nCan you try the below steps to manually save you login to see if get things working on this page:
\n\nNow test to see if you can fill your login.
\n\nI hope this helps!
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-09-29T01:49:59.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:60105_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":0},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1746523032796":{"__typename":"CachedAsset","id":"theme:customTheme1-1746523032796","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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