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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password for Safari on MAC stopped working after a few weeks- what to do?

I have been using 1P for Mac for a few weeks after upgrading to the subscription from a license. I installed 1P for Safari on my MAC and it worked fine but now no longer works. When I click the 1P ic...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @mkingsley,

I have tested https://identity.wa.aaa.com/Account/Login and don't seem to be experiencing issues.

Can you try the below steps to manually save you login to see if get things working on this page:

  1. Visit the sign-in page
  2. Enter your username and password. Don’t click Sign In.
  3. Right-click the 1Password icon in your browser’s toolbar and choose Save Login.
  4. Give the login a name, choose a vault, then click Save.

Now test to see if you can fill your login.

I hope this helps!