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Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password for Safari slow

Does anyone else find the the new 1Password for Safari extension slow compared to the extension that was bundled with the 1Password 7 macOS desktop app? 1Password Version: 1Password for Mac 8....
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

Thanks for giving those steps a try gussic. I'd like to ask you to grab a diagnostics report and console log from Safari for us. You can follow the steps below to collect the console details:

  1. Open Safari.
  2. Choose "Safari > "Preferences" > "Advanced" in the menu bar.
  3. Click "Show Develop menu in menu bar"
  4. Choose "Develop > Web Extension Background Pages > 1Password for Safari"
  5. Press Command + A to select everything, and then right click, "Save as" to generate a file.

Send the diagnostics and log to us at support+x@1password.com with a link to our current discussion. One of our team members will have a look and let you know what we find.