1Password for Safari slow

The delay after clicking the 1Password icon has improved with Safari 15.

The right column lags behind the left when using the keyboard arrow keys to scroll down the list of items.

I'm seeing a delay of 10 to 20 seconds, during which I have the SPOD and total browser lockup. Worse, it's triggered simply by clicking into the username or password field, so I can't even avoid it by manually copying/pasting from the 1P app. That it apparently works in Safari Tech Preview is great to know but doesn't really help me with the hundreds of tabs open in Safari 14.

Also notable, the exact same problem happens with the new Safari extension in iOS 15, too. I've no idea if it's technically related, but the symptoms are identical. Whether desktop or mobile, though, the result is the same: the extension is virtually unusable.

Hi folks,

Thank you for taking the time to report this problem. There is a known issue with Safari Web Extensions in Safari 14 that causes this. It has been improved for Safari 15. If you're running the Safari 15 beta, or Safari Technology Preview, the popup should open more quickly. If you're still seeing delays while running those versions, or with non-Safari browsers, please let us know. Unfortunately this one isn't caused by anything in the 1Password codebase and as such there isn't anything we can do to improve the situation with Safari 14. Hopefully Safari 15 will be more widely available when we ship 1Password 8.

I guess this issue is about the MAS version safari extension?

Correct; that is the only Safari extension that works with 1Password 8.

Ben

I guess this issue is about the MAS version safari extension?

I am also seeing this in Safari just like @Commandor is.
It takes around 3 seconds to open after either clicking the icon or using command + shift + x

2020 Macbook Air M1

Safari 14.1.2
MacOS Big Sur 11.5.2
1Password 8.2.2-6.BETA

I am trying out 1Password 8 to check to see what the fuss is about.
But understand Beta = not ready for general use. Just hoping some of the other problems I am seeing get squashed before February (my renewal).

I have noticed exactly the same issue, but it only happens in Safari. It is normal in Firefox and Chrome.
This is Safari
https://streamable.com/oe87ty
And this is Firefox
https://streamable.com/g9ku51
And this if Chrome
https://streamable.com/tz42rp

I have tried it as well it is very slow to launch and will take over 20 seconds sometimes. I am on a 2020 Intel Mac with no resource contention. Also running the latest version of 1password 8

@ag_ana

Was there a company memo issued to reply to everything with "It works fine for me?" Like, multiple people are reporting something, yet because you claim to not be able to reproduce it, you dismiss it?

Yes, this was one of the multiple contributing factors pushing me back to 1password 7.

I have the same issue: after clicking the extension icon in the Safari toolbar the overlay consistently takes ~2 seconds to start animating in. I have 1Password 8 installed, and the delay seems consistent if 1Password is locked or unlocked. I don’t see an associated CPU spike so I’m not sure what’s causing the delay.

This is on an M1 MacBook Air running the latest versions of 1Password 8 and the 1Password for Safari.