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smwilkes's avatar
smwilkes
New Contributor
9 months ago

1Password has stopped opening in Chrome

My 1Password has stopped opening in Chrome. As I try to open it, I get a white box with a little spinner going around and around in the middle and it never opens. It has worked successfully with Ch...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

Hello smwilkes! 👋

I'm sorry that 1Password isn't loading in Chrome, thank you for providing a list of the troubleshooting that you've done so far. Is it possible that you have "Update on Reload" turned on in Chrome? Check the following:

  1. Click the menu button in the top right of your browser and choose More Tools > Developer Tools.
  2. In the developer tools pane, click the Application tab. You may have to click the >> button to see this option.
  3. Click Service Workers in the sidebar and turn off Update on Reload, then click X in the developer tools pane.

If that doesn't work, or if Update on Reload was already turned off then please let me know.

-Dave