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Forum Discussion
Former Member
3 years ago1Password in the browser keyboard shortcut conflicts with Google Docs
Hi, I use keyboard commends on google, and shift+command+X is strikethrough - only suddenly it opens 1 password. How do I make that stop? I don't see it as a shortcut in my 1 PW preferences. It's a complete mystery to me, and really annoying. I'd also like to revert to the older version of 1 PW as this new one is pretty annoying all around. Am I able to do that? Thanks.
1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: 12.6
Browser:_ Safari and Vivaldi (both)
Referrer: forum-search:strikethrough opens 1 PW
- steph_giles
1Password Team
Hey @Zebulon720,
I'm sorry for the trouble, the behaviour you are seeing does seem strange.
Do you notice it resets itself when you do anything in particular? Are you clearing your browser history at all?
Any detail would be really useful.
- Former Member
Thank you @steph.giles for the workaround for this ongoing annoying problem. However, even after making this change, it seems to set itself back after a period of time, requiring one to find this work around and again implement it. I don't expect to have to fight so hard to fight against a completely unnecessary "feature". There should be a way to turn off the shortcut rather than choose another random key combination which may conflict with something else down the road.
- Former Member
@unverzac you're welcome! Please let us know if you need more help.
- Former Member
Thanks for this workaround for this annoying bug (i.e. ill-conceived "feature").
"You can change the shortcut in Chrome if you paste chrome://extensions/shortcuts into your address followed by the enter key."Although it does not really work. I do not need a shortcut in my browser to open 1Password, but when I try to set it on this extensions page to have no shortcut, then close that window, the next time I open it, the shortcut is back again. The same happens when I try to replace it with another key command.
Very frustrating and unnecessary. There are so many ways to open 1Password. Simple research should have ruled out using a fundamental keyboard shortcut already used by Google Docs, one of the most popular office products on the planet.
- Former Member
sure did! thanks! I changed it to Shift-Command-1
Thanks!
- steph_giles
1Password Team
Hey @unverzac,
If you are using Chrome you can change the shortcut by right clicking on the 1Password icon in your browser toolbar and choose Settings. Under shortcuts choose 'Change on extensions page' and then you can set it to a different shortcut.
I hope this helps!
- Former Member
Same here. I just installed 1PW8 and I have this issue with Google Chrome for Mac. Any resolution?
- steph_giles
1Password Team
Thanks @tijsverkoyen, I have passed on your feedback.
- Former Member
I would also really like the possibility to disable the shortcut or change it.
- steph_giles
1Password Team
Hey @iansaccount,
I'm sorry for the trouble, I have added your voice to the internal issue but at this point I'm afraid I cannot give a timeframe as to when this will be resolved.
If you are not using Safari you do have the ability to change the shortcut to one that doesn't conflict. Let me know if you need any help.
ref: dev/core/core#8796