1Password is very slow in Safari...

dealtek

Thanks for the reply. Just to confirm: the slowness is appearing only when you press Command-Backslash to fill a login? So that we can investigate this further, I'd like to request the following from you end:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/144045/1password-is-very-slow-in-safari
• Your forum username: dealtek
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

update - so it seems that the auto update command cmd-\ is what is taking five seconds of waiting to show up on SAFARI - is there a way to fix this? - (also I allowed the extension to be used with both profiles - but that did not help)

The extension one password for safari would like to access xxx - I had not seen this before only after update and I said always allow... - so now the login will instantly appear on the form on safari as did Firefox and chrome.

also I just updated to 1Password for Mac 8.10.23 - and the slowness is still there

Hi - it happens when filling a login in a login form? maybe a month or more...

Hello dealtek! 👋

I'm sorry that you're seeing slowness when using 1Password for Safari. So that I can better understand the situation can you please tell me the following:

1. Where are you seeing the slowness? When you click on the 1Password icon in the Safari's toolbar? Or when filling a login in a login form? Or when unlocking 1Password for Safari in general?
2. Has the issue just appeared recently or have you been seeing it for some time?

I look forward to hearing from you.

-Dave