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Former Member's avatar
Former Member
2 years ago

1password messing up yubikey workflow

1password has broken the following scenario for me.

Previously:

  1. Go to my internal work website that requires yubikey input
  2. A Yubikey propmpts comes up and I touch the key and i login.

Now 1pass intercepts the workflow between 1 & 2 and gives its own dialog box with title "Sign in with a passkey, 1password needs to be unlocked to use a passkey". I now need to press the security key icon to get unblocked.

Please fix this!

1Password Version: 1Password for Windows 8.10.16 (81016047)
Extension Version: 2.15.1 (Chrome Browser)
OS Version: Windows 10
Browser: Chrome

browser extension
  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @pgpass,

    Here are the steps to disable the passkey prompts in your browser:

    1. Right click the 1Password icon in your browser toolbar and choose 'Settings'
    2. Under Autofill toggle off 'Offer to save and sign in with passkeys'

    Let us know if there's anything else we can help with.

  • Former Member's avatar
    Former Member
    2 years ago

    Thank you for your response.

    Please provide steps to disable passkey prompts

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hey @pgpass,

    Thank you for providing your feedback.

    Our team are aware that this is causing some disruption and are actively investigating how we can improve this workflow. For the meantime, my suggestion is to click the Security Key icon as you have been or if it is proving really problematic I can provide the steps to disable the passkey prompts.

    Let us know if you have any questions.