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Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password regularly asking me press the browser toolbar button

I typically autofill passwords by clicking the 1Password icon in login form input boxes. Most of the time it'll just autofill right away. Some of the time I'd be prompted to use TouchID to unlock 1Pa...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @hmarr, @bringoff,

It sounds like 1Password in your browser is having a hard time connecting with your 1Password app.

The below steps should get things back on track for you:

  1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
  2. Quit your browser by right clicking its icon in the Dock and selecting "Quit".
  3. Open and unlock 1Password.
  4. Open your browser and test if it is working properly.

This shouldn't need to be done too frequently, alternatively restarting your computer should have the same effect.

I hope this helps!