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Forum Discussion
khaosspawn
2 years agoContributor
1Password Safari Extension No Longer Shows Icons
Since updating to 2.18 yesterday - I no longer see the 1Password icons when logging into websites.
An example is below:
1Password Version: 1Password for Mac 8.10.22 (81022040)...
1P_Dave
Moderator
2 years agoI'm sorry that you're still seeing the same issue. Could you try clearing Safari's history/cache to see if that makes a difference:
- Open Safari.
- Click Safari next to the  in the menu bar.
- Click Clear History.
- Select All History and then click Clear History.
If that still doesn't work then I'd like for you to reproduce the issue and send in some logs so that we can investigate further:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/143636/1password-safari-extension-no-longer-shows-icons
- Your forum username: khaosspawn
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#15644