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jnoiva's avatar
jnoiva
New Contributor
9 months ago

1password shows on Safari in the field but doesn't work. It does work on Google Chrome

I use Safari from Sonoma 14.5, and the ID and password field show the 1password icon but it won't autofill. I try the same website on Google Chrome, and the autofill for 1password works fine. Does ...
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jnoiva's avatar
jnoiva
New Contributor
9 months ago

Hi David,

I go to the sign in screen on say, Chewy.com, and at the Email Address or Password fields the 1password icon shows in the right hand side of the field, I click it to have the 1password app authentication show up and then autofill the fields, but nothing happens. It just has a bubble that says unlock 1password. But the same page in Google works fine.

I am not using Safari profiles.

In the Safari toolbar, I click the 1password icon and kind of the same action or inaction happens, it expands to say open 1password, but clicking it does nothing.

I am not sure if it happened after one of the recent Mac OS updates or not, I am thinking they may have changed a safari default to some new setting that I am unaware of.

Thanks,
Jeff