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Forum Discussion
Former Member
3 years ago1password spawning new high CPU consuming processes with the Firefox extension
I'm running 1Password for Mac 8.7.0 80700028 and Firefox developer edition 99.0b8 with the 1password beta browser extensions version 2.3.3. I have no issues with the browser extension when "integrate...
MikeT
1Password Team
3 years agoHi @sentros,
Thanks for reporting this. This is absolutely not a normal thing, we're having a hard time reproducing this but we have a few teammates who has just started to see this issue. We're looking into it right now to get this addressed ASAP.
Can you email us your diagnostics report, so we can see if there's anything on your side that's in common with our teammates that could quickly pinpoint this down.
- Open and unlock the main 1Password app (it doesn't need to be unlocked but it can help)
- Go to 1Password menu > Preferences... or press
Command + Comma
- Select the Advanced tab and then click Send Diagnostics. Note that this does not include any private data, just settings and logs from 1Password, which does not collect any sensitive information by default
Select the
Reveal
option and attach the .1pdiagnostics file to your email to 1Password Support atsupport+forum@1password.com
In your email, please also include:
- A link to this thread: https://1password.community/discussion/128409/1password-spawning-new-high-cpu-consuming-processes-with-the-firefox-extension
- your forum username: sentros
- Issue ID: core#13983
Please let us know as soon as you sent it, so we can look for that email.
Thank you!
ref: https://gitlab.1password.io/dev/core/core/-/issues/13983