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Forum Discussion
1PW Chrome extension kicks me offline frequently with no warning/notification
The 1Password Chrome extension keeps going offline, forcing me to re-enter my long master password way too frequently.
I am using the 1Password Chrome extension on a Lenovo Chromebook. Here are th...
1P_Evon
1Password Team
1Password TeamHello @pwhallmark,
Thanks for writing it, I'm sorry to hear about the issue you're experiencing with the 1Password extension.
I recommend sending an email to support+forum@1Password.com so that our support team can help you.
With your email please include:
- A link to this thread: https://1password.community/discussion/143505
- Your forum username: pwhallmark
- A console log from the extension: First, please recreate the issue you're experiencing, then save a console log for 1Password in the browser using the steps here -> Save a console log for 1Password in your browser.
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
We look forward to assisting you further!
