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Forum Discussion
cappy
4 years agoNew Contributor
1PW on BigSur won't open, just sits there and shows "Loading"
I've got an M1 MacMini, and didn't have any issues like this until recently. Is anyone else seeing this on MacOS?
(https://us.v-cdn.net/5020219/uploads/editor/jc/fqraosioah5d.png "")
(BTW, I'm a...
Former Member
4 years agoHi cappy, if the extension is taking longer than normal to unlock, then it's highly possible that the issue is related to the new shared lock state feature. That was indeed introduced in a recent update.
Our developers have released several fixes to address the issue. However, there are still edge cases where the issue is present. We can help troubleshoot and if the issue is resolved, then it is great news. That said, if the issue presents itself again, please let us know. The steps that Yaron shared would be our next recommendation and if that doesn't fix things, then we can investigate further.
Please do let us know if the issue comes back. We are always happy to assist.