Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
"A passkey can't be created on this device" on Firefox for Google Accounts
This discussion was created from comments split from: Passkeys with Firefox.
- 1P_Dave
Moderator
Hello TataruTaru and Tycho! 👋
If you're receiving a message that says "A passkey can't be created on this device" when trying to save a passkey for your Google account when using Firefox then try clicking on the Use another device button. This should allow 1Password to run in order to save the passkey.
If that still doesn't work then please make sure that you're using the latest beta version of 1Password in the browser: 1Password beta for the browser
Our developers are working on a fix so that you don't need to click on the "Use another device" button and we hope to ship the fix in an update to the beta as soon as possible.
-Dave
Ok, so I'm running 1Password in the browser 2.12.0 on Firefox 113.0.2 on macOS Monterey 12.6.6 (21G646), and when I goto my Google Account, it says:
A passkey can’t be created on this device
Your device doesn’t support creating passkeys, but you can create a passkey on another device.What am I doing wrong? Thanks!
Using Google Passkeys in 1Password, appears to prompt Windows Hello to ask for a physical key on the 2FA, rather than any Windows Hello auth features setup. You can cancel out of it and pick phone/app verification again, but I was sort of expecting the same Hello prompt you get when logging into the main app.
