Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
4 years agoAdding a new item from within Safari takes minutes to show up in 1Password app
I'm not sure how to better explain the issue than I have in the Subject, but, here's what I experienced:
I went to a new website that required registration. I provided various form fields, includ...
Former Member
4 years agoHi Joshua_ag - I did some more testing, and have some hopefully useful information here:
- The issue is repeatable if I use the 1Password website to create a new item. A new item created here does NOT show up in 1P8, even after repeatedly quitting 1P, restarting it, or waiting several minutes
- An issue created in 1Password.com will immediately appear (within a second or so) on the 1Password for iOS client
- DELETING an item from 1P8 on macOS triggered an update which caused it to both delete the item I said to delete, but, also to download newly created items
In my test, I created two secure notes, and put the timestamp of the creation in the note. Both notes immediately appeared on my iPhone, which is on the same WiFi network as my macOS system. The network is absolutely not the issue here.
Neither note appeared in 1P8.
To push things a bit harder, I deleted an old item from 1P8 and within a second both of the secure notes appeared in 1P8, and the deleted item was removed from both my local 1P8 on macOS, as well as the iOS copy of 1P which I was running simultaneously.
So, something with the new macOS app is not polling the server frequently enough to get updates, which is consistent with the experience that I'm seeing. The push action of removing something caused it to resynchronise, clearly, but that doesn't really help.