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Forum Discussion
Former Member
4 years agoAdding a new item from within Safari takes minutes to show up in 1Password app
I'm not sure how to better explain the issue than I have in the Subject, but, here's what I experienced:
I went to a new website that required registration. I provided various form fields, includ...
Joshua_ag
1Password Team
4 years agoHi @doetraar,
Thanks so much for doing that additional testing. That is definitely a sign of the notifier 1Password uses being disconnected, so it isn't alerted of any changes, which is why a sync doesn't occur automatically. It's hard to say why it has been disconnected with out more detail. I would like to ask you to create a diagnostics report for your device.
- Open 1Password.
- Click 1Password in the menu bar.
- Click Preferences.
- Click Advanced in the new window that appears.
- Click Send Diagnostics.
- Click Reveal.
- Attach the diagnostics to an email message addressed to
support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/609787
- Your forum username:
doetraar
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!