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System
Super Contributor
4 years ago

An error has occurred while generating the Masked Email

This discussion was created from comments split from: Is Fastmail on vacation?.
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey Fresco and @michaelbehan:

I'm sorry you're running into trouble here generating Masked Emails.

To take a closer look as to what could be going on, I'd like to ask each of you to collect a console log from your browser: Save a console log for 1Password in your browser

Attach it in an email to support+forum@1password.com, and include a link to this thread: https://1password.community/discussion/127428/an-error-has-occurred-while-generating-the-masked-email.

After sending it in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post there here, and I'll be able to locate your conversations with us. Thanks!

Jack

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error has occurred while generating the Masked Email","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:109960"},"parent":{"__ref":"ForumTopicMessage:message:109957"},"body":"

Hey Fresco and @michaelbehan:

\n\n

I'm sorry you're running into trouble here generating Masked Emails.

\n\n

To take a closer look as to what could be going on, I'd like to ask each of you to collect a console log from your browser: Save a console log for 1Password in your browser

\n\n

Attach it in an email to support+forum@1password.com, and include a link to this thread: https://1password.community/discussion/127428/an-error-has-occurred-while-generating-the-masked-email.

\n\n

After sending it in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post there here, and I'll be able to locate your conversations with us. Thanks!

\n\n

Jack

","body@stringLength":"1192","rawBody":"

Hey and @michaelbehan:

\n\n

I'm sorry you're running into trouble here generating Masked Emails.

\n\n

To take a closer look as to what could be going on, I'd like to ask each of you to collect a console log from your browser: Save a console log for 1Password in your browser

\n\n

Attach it in an email to support+forum@1password.com, and include a link to this thread: https://1password.community/discussion/127428/an-error-has-occurred-while-generating-the-masked-email.

\n\n

After sending it in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post there here, and I'll be able to locate your conversations with us. Thanks!

\n\n

Jack

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