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Forum Discussion

Former Member's avatar
Former Member
2 years ago

App and browser extension no longer communicating about login?

I seem to recall that when I used to login to the app, the browser extension would also login (and vice versa). That doesn't happen anymore, and also unlock with Apple watch stopped working in the br...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @gburleigh,

I'm sorry that you are still having trouble. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!