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Forum Discussion
Former Member
4 years agoApple Silicon MBP & TouchID
I've just migrated from an Intel MBP to an Apple Silicon MBP which has TouchID.
When I launch the full-fat 1PW app, I can unlock using TouchID. But if the app locks (due to inactivity), to unlock ...
1P_Tommy
Moderator
4 years ago@gopher
That's odd as the browser plugin uses the unlocking feature built into the Mac app. I'd suggest trying a complete quit as a first step. Here's how to quit 1Password completely using our helper in the menu bar.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
- Quit your browser.
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock.
- Open your browser.