Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

philipphfp's avatar
philipphfp
New Contributor
6 months ago

Auto-Login setting enabled with each update

For the fourth time now, 1password chrome extension logs me in automatically, showing a popup that the autologin is active. Is this a known issue? I keep disabling the setting, but the extension...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
6 months ago

Hello, philipphfp.

Thank you for your reply. I appreciate the additional details. If you encounter this problem in the future, I’d like to request that you send us some information to support+forum@1Password.com. With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/148334
  • Your forum username: philipphfp
  • Note if a Chrome update or 1Password in the browser update occurred prior to the issue.
  • A diagnostics report from the 1Password extension and the 1Password desktop app:
  • First, please recreate the issue you're experiencing.
  • Generate a diagnostics report from the 1Password extension and the 1Password desktop app -> How to send a 1Password diagnostics report.
  • Attach both files to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon