Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

System's avatar
System
Super Contributor
2 years ago

AutoFill issues

This discussion was created from comments split from: AutoFill isn't working after updating to the latest version.
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @Dum! 👋

I'm sorry that you're running into trouble with AutoFill on your iOS device. On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. When you tap on the username or password field in an app do you see "Passwords" appear above your keyboard? If you don't then I would like you to make sure that you have turned on AutoFill to work with 1Password:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords and Passkeys.
  4. Select 1Password.

I only can get 1P autofill modal to show up in Safari

Is this the prompt above the keyboard? Or the web extension inline menu that appears below the username/password field:

in other apps I either get nothing at all or sometimes I can get the system/iCloud autofill to pop up

When you see iCloud Passwords pop-up are you double-tapping on the username/password field and then tapping AutoFill? Or are you tapping on the prompt above the keyboard?

I look forward to hearing from you.

-Dave