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garyhooper's avatar
garyhooper
Occasional Contributor
4 years ago

autofill not working on mysutterselect.com using Firefox or Chrome and 1Password extension

Using the 1Password extension and either Firefox or Chrome, Autofill does nothing: neither User ID or Password is filled. The full URL is https://mysutterselect.com/auth/login-credential. 1...
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Former Member's avatar
Former Member
4 years ago

Ah, that's a different issue, one that we're aware of.

It should already be fixed in our latest beta version. Can you please try it:

  1. Open and unlock the 1Password 7 desktop app.
  2. Click the "1Password" menu on the top left next to the Apple logo and select "Preferences".
  3. In the preferences window that pops up, Select the "Update" tab.
  4. Turn on the "Include beta builds" option, then let it check for updates and install the latest beta.
  5. Restart your computer after it updates for good measures, then check and see if you are able to autofill when the document is included in the login entry.
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not working on mysutterselect.com using Firefox or Chrome and 1Password extension","id":"message:82787","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:15476"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:82787"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:82787"},"body@stripHtml({\"truncateLength\":200})":" Using the 1Password extension and either Firefox or Chrome, Autofill does nothing: neither User ID or Password is filled. \n\n The full URL is https://mysutterselect.com/auth/login-credential. \n\n \n\n 1...","body@stringLength":"429","rawBody":"

Using the 1Password extension and either Firefox or Chrome, Autofill does nothing: neither User ID or Password is filled.

\n\n

The full URL is https://mysutterselect.com/auth/login-credential.

\n\n
\n\n

1Password Version: 7.9
\nExtension Version: 4.7.5.90
\nOS Version: macOS 11.6

\n","kudosSumWeight":0,"postTime":"2021-10-26T22:51:23.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82787_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":37},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Using the 1Password extension and either Firefox or Chrome, Autofill does nothing: neither User ID or Password is filled.

\n\n

The full URL is https://mysutterselect.com/auth/login-credential.

\n\n
\n\n

1Password Version: 7.9
\nExtension Version: 4.7.5.90
\nOS Version: macOS 11.6

"},"Conversation:conversation:82787":{"__typename":"Conversation","id":"conversation:82787","solved":false,"topic":{"__ref":"ForumTopicMessage:message:82787"},"lastPostingActivityTime":"2021-10-29T09:04:08.000-07:00","lastPostTime":"2021-10-29T09:04:08.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:82787":{"__typename":"ModerationData","id":"moderation_data:82787","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:82787_1":{"__typename":"Revision","id":"revision:82787_1","lastEditTime":"2021-10-26T22:51:23.000-07:00"},"ForumReplyMessage:message:82793":{"__typename":"ForumReplyMessage","id":"message:82793","conversation":{"__ref":"Conversation:conversation:82787"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":82793,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: autofill not working on mysutterselect.com using Firefox or Chrome and 1Password extension","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:82793"},"parent":{"__ref":"ForumTopicMessage:message:82787"},"body":"

Ah, that's a different issue, one that we're aware of.

\n\n

It should already be fixed in our latest beta version. Can you please try it:

\n\n
    \n
  1. Open and unlock the 1Password 7 desktop app.
    2. \n
  2. Click the \"1Password\" menu on the top left next to the Apple logo and select \"Preferences\".
    3. \n
  3. In the preferences window that pops up, Select the \"Update\" tab.
    4. \n
  4. Turn on the \"Include beta builds\" option, then let it check for updates and install the latest beta.
    5. \n
  5. Restart your computer after it updates for good measures, then check and see if you are able to autofill when the document is included in the login entry.
    6. \n
","body@stringLength":"669","rawBody":"

Ah, that's a different issue, one that we're aware of.

\n\n

It should already be fixed in our latest beta version. Can you please try it:

\n\n
    \n
  1. Open and unlock the 1Password 7 desktop app.
    2. \n
  2. Click the \"1Password\" menu on the top left next to the Apple logo and select \"Preferences\".
    3. \n
  3. In the preferences window that pops up, Select the \"Update\" tab.
    4. \n
  4. Turn on the \"Include beta builds\" option, then let it check for updates and install the latest beta.
    5. \n
  5. Restart your computer after it updates for good measures, then check and see if you are able to autofill when the document is included in the login entry.
    6. \n
\n","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-10-26T23:45:46.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:82793_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":2},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745498119480":{"__typename":"CachedAsset","id":"theme:customTheme1-1745498119480","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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