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Former Member's avatar
Former Member
3 years ago

Autofill not working on some sites

Autofill on Americanexpress.com does not work since I upgraded to 1Password 8.9.4. My mac is using IOS 12.6. Thanks for any help. 1Password Version: Not Provided Extension Version: Not Provi...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @LarryW,

I'm sorry you are having trouble filling on American Express. Can you let me know if you are referring to the sign in page?

Do the steps below to manually save your login get things working for you?

  1. Visit the sign-in page for American Express
  2. Enter your User ID and password. Don’t click Sign In.
  3. Right-click the 1Password icon in your browser’s toolbar and choose Save Login.
  4. Give the login a name, choose a vault, then click Save.

I hope this helps!