Forum Discussion

NoxStellaris's avatar
NoxStellaris
New Member
3 days ago

Autofill not working with Aegis Authenticator

On my mobile phone, I have 1Password set up to autofill my login details on most of my apps, including Aegis Authenticator. Lately, however, the autofill has not been working on Aegis. When I open the app and press the button to fill in my password automatically, the password field remains empty. I have to go into the 1Password app and copy the password over myself. This is a minor inconvenience, and I'm not sure if it's an issue with 1Password or Aegis (all my other autofills still work as normal), but it is a bit annoying. Any help would be appreciated, thank you.

3 Replies

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager

    Hi NoxStellaris​! Thanks for writing in. 

    I did a quick test with the Aegis app and could consistently fill a password as expected. If you haven't recently could you check that both apps are up to date? If you typically tap the suggested Aegis item to fill, could you also try selecting the Open 1Password prompt then your Aegis item to see if there's any difference in behaviour?

    Let us know how that goes, and thanks again!

  • jerry76's avatar
    jerry76
    New Contributor

    Clear Aegis app cache and re-enable autofill for it in 1Password settings. Restart your phone afterward.