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Forum Discussion

anderdan's avatar
anderdan
New Contributor
2 years ago

Autofill quit working

I'm no computer expert, so let's get that on the table right away! I used to be able to go to a website Sign In page and click on "User Name"... and if 1Password was open, it would pull up the name o...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello anderdan! 👋

I'm sorry that you're unable to fill using 1Password for Safari. As a quick first step can you try the following:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Applications folder.
  4. Open your web browser.

If that doesn't work then can you open Safari, click Safari next to the  in the menu bar, click Settings > Extensions, and verify that 1Password for Safari is installed and turned on here?

I look forward to hearing from you.

-Dave