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Forum Discussion
prime
2 months agoFrequent Contributor
Before I submit this as a bug…. User name prefilled when creating a new login.
When I go to create a new login, the user name is prefilled with an email address I haven’t used in years. This shouldn’t have any email address, especially when I use Fastmail’s masked emails. I hope this is a bug and not a normal thing.
1Password Version: 8.10.56
Extension Version: Not Provided
OS Version: iPad 18.2 and iOS 18.2
Browser: Not Provided
Hello prime! 👋
I'm sorry that you're running into issues when creating a new login item using 1Password for iOS. When you create a new Login item, 1Password will now automatically fill your email address in the username field and generate a password. Username suggestions are based on the vault that you’re creating a new item in and are suggested based on previous use.
The team is continuing to iterate on this feature and I've shared your feedback regarding the friction that you're running into as a user of our Fastmail integration. We hope to introduce improvements to this workflow in the future.
For the time being, only 1Password in the browser (our browser extension) currently supports the Fastmail integration when creating new Login items.
-Dave
- kcsantosNew Contributor
In addition to making this optional, IMO, this should also be a setting that is not defaulted.
If it is defaulted, Org/Family admins should be able to default this setting to on/off.
As an IT Manager, my team dealt with 6 IT helpdesk tickets just today that we can identify as most likely related to this change.
- primeFrequent Contributor
1P_Davethis is now on Reddit, and someone said they are movingbecause of it. Looking at this person other post, they use SimpleLogin, so this feature is 100% useless for them if you do something with Fastmail.
I definitely going to do something for my mom, because this is really driving her nuts. I am looking for options now for her, to have an 80 something year old lady to change their ways of making logins (using the extension) because you guys added this feature is ridiculous.
My renewal is in October. I’m not leaving yet, but I am also not going to manage 2 password managers for my family for very long.
- aurora9SATISFYNew Contributor
Was about to raise this as a bug too then found this. For what it's worth please add my vote to at least being able to disable this feature.
I am the same use case as the person below who has they're own domain so use footlong@mydomain.com for example.
This feature just adds extra steps to mess up for item creation.
Cheers
- primeFrequent Contributor
There is a thread in Reddit about this.
- phantomguardNew Contributor
What the others have said: PLEASE MAKE THIS OPTIONAL!!!! It annoys the hell out of me.
- primeFrequent Contributor
I am finally back in.
My wife, daughter, and mom HATE this as much as I do. My wife and mom are asking if we can switch to a different password manager because they are done with this feature.
MAKE THIS OPTIONAL PLEASE!!!!!
- TheQLNew Contributor
Second this. Needs to be optional, it annoys me. Also not all usernames are mail addresses, I keep adding SSH logins and cry each time.
- primeFrequent Contributor
Somehow my mom was on the beta…
I downloaded the normal app for her, so that issue was fixed (for now). My bother told her it was better to get the new features. I even deleted TestFlight off her iPhone.
It’s one of those days and I’m shocked I didn’t catch that the 1st time I was trying to figure out what was wrong. - primeFrequent Contributor
Ben funny, as I saw the notification for this, my mom called me and it ended up being the same issue. She made 2 new accounts in the last few days and couldn’t figure out why she couldn’t get into them. After troubleshooting, she saw it was the wrong email address.
1P_Dave please have the option to turn this off. I don’t need my mom having issues and being locked out of her accounts. - BenOccasional Contributor
I’m having the same issue, but it’s more to do with the fact that I’ve changed my email address rather than anything to do with the integration referred to above.
I understand the benefit in having it automatically populate however having the ability to set the username would be much more useful. Ended up accidentally creating an account with the wrong email address a few times without noticing.