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Forum Discussion

ShadyMoose's avatar
ShadyMoose
New Contributor
2 years ago

Brave extension not receiving login updates

Hello 1Password team! I have been having an issue with the 1Password extension in Brave that I believe is a bug. For a few months now, when I update logins in 1Password on my PC, the browser exten...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey ShadyMoose,

It's strange that the changes don't eventually sync even after you leave it some time and the only way to force it is to lock/unlock.

Next time this occurs, can you grab some logs so we can see if anything stands out?

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!