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onodera3's avatar
onodera3
New Contributor
4 years ago

Browser extension not autofilling logins in Chrome

Hi, I'm using the classic browser extension and it seems to have stopped working in the past few weeks. When I do command + \ it brings up the 1Password window but it no longer recognizes any web...
browser extension
Former Member's avatar
Former Member
4 years ago

Hi onodera3!

In the browser extension, what is the value of the dropdown menu at the top? Is it set to Suggestions when this happens?

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extension not autofilling logins in Chrome","id":"message:81497","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:10559"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:81497"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81497"},"body@stripHtml({\"truncateLength\":200})":" Hi, \n\n I'm using the classic browser extension and it seems to have stopped working in the past few weeks. When I do command + \\ it brings up the 1Password window but it no longer recognizes any web...","body@stringLength":"647","rawBody":"

Hi,

\n\n

I'm using the classic browser extension and it seems to have stopped working in the past few weeks. When I do command + \\ it brings up the 1Password window but it no longer recognizes any website that I'm on, so it never autofills the login info. I have to manually search for the website name and copy/paste the credentials. It doesn't matter the website I try, none of them work anymore. I verified I'm on the latest version of Chrome and the 1Password app.

\n\n
\n\n

1Password Version: 1Password 7 Version 7.9 (70900000) Mac App Store
\nExtension Version: 4.7.5.90
\nOS Version: 11.6

\n","kudosSumWeight":0,"postTime":"2021-10-20T08:17:56.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:81497_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi,

\n\n

I'm using the classic browser extension and it seems to have stopped working in the past few weeks. When I do command + \\ it brings up the 1Password window but it no longer recognizes any website that I'm on, so it never autofills the login info. I have to manually search for the website name and copy/paste the credentials. It doesn't matter the website I try, none of them work anymore. I verified I'm on the latest version of Chrome and the 1Password app.

\n\n
\n\n

1Password Version: 1Password 7 Version 7.9 (70900000) Mac App Store
\nExtension Version: 4.7.5.90
\nOS Version: 11.6

"},"Conversation:conversation:81497":{"__typename":"Conversation","id":"conversation:81497","solved":false,"topic":{"__ref":"ForumTopicMessage:message:81497"},"lastPostingActivityTime":"2021-10-20T14:22:55.000-07:00","lastPostTime":"2021-10-20T14:22:55.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:81497":{"__typename":"ModerationData","id":"moderation_data:81497","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:81497_1":{"__typename":"Revision","id":"revision:81497_1","lastEditTime":"2021-10-20T08:17:56.000-07:00"},"ForumReplyMessage:message:81498":{"__typename":"ForumReplyMessage","id":"message:81498","conversation":{"__ref":"Conversation:conversation:81497"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":81498,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Browser extension not autofilling logins in Chrome","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:81498"},"parent":{"__ref":"ForumTopicMessage:message:81497"},"body":"

Hi onodera3!

\n\n

In the browser extension, what is the value of the dropdown menu at the top? Is it set to Suggestions when this happens?

\n\n

","body@stringLength":"706","rawBody":"

Hi !

\n\n

In the browser extension, what is the value of the dropdown menu at the top? Is it set to Suggestions when this happens?

\n\n

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