Forum Discussion

Former Member's avatar
Former Member
4 years ago

Browser extension stopped working

I am able to open 1Password in my browser screen by going thru the 1password website and Signin. However, when I try to use the browser extension it does not accept my master password. This is happen...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hey @AngeP,

I'm sorry for the trouble you are having.

After changing your Account Password you may need to sign in with your old password first in order to give it a chance to sync. Can you give this a try and let me know how you get on?