Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

Former Member's avatar
Former Member
2 years ago

Browser extension unlock does not work in Edge on Windows

Hi. The browser extension unlock via the desktop app does not work in Microsoft Edge on Windows. It had worked before, but a couple of days ago it stopped working and does not work since then. I...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @lukasberan,

In order for us to take a closer look at what may be interfering with the connection can you send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!