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Forum Discussion
Browser extension won't open in Firefox
For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to...
So I restarted Firefox in order to update to 93.0, and the extension still won't open.
@ag_yaron right clicking on the icon only shows the default Firefox context menu items (see screenshot), so I am not able to go to "Settings".
(I've censored my other extensions, hence why the icon is strangely floating in the middle)
I've gone ahead and sent my extension's log and a diagnostics report to the support email.
Assuming this problem persists and I'm not able to open the extension again, what further troubleshooting steps do you suggest? Reinstalling the browser extension?
