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Forum Discussion
Browser extension won't open in Firefox
For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to...
Hey @roastchicken ,
Thanks for the update.
When Firefox is set to always run in private browsing it completely prevents our extension from being able to write files into Firefox's local storage, which is a requirement in order for the extension to be able to establish your 1Password account and your database in the browser.
That does not mean that you cannot use private browsing windows, it just means that you should turn off the "Always use private browsing" option. You can still open and use private browsing windows manually, which will allow you to enjoy both worlds - you can enjoy a more private and secure browsing session, while still having 1Password operational in your browser :)
