Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
4 years agoBrowser extension won't open in Firefox
For a few weeks now, 1Password will occasionally refuse to open. Clicking on the icon in my toolbar does nothing. It seems to happen when I launch Firefox, and I thought the only way to fix it was to...
ag_chantelle
1Password Team
4 years ago@roastchicken
You're right, there is a noted difference between "Always use private browsing mode" vs. "Allow in Private Windows". Always using private browsing mode will effectively block anything from being written to the browser cache. "Private Windows" will still allow the extension to establish the secure IDBDatabase connection (which is cached in the browser), without saving your browsing history for that session. We've had some feedback on this from other users as well. I'd be happy to add your voice to the discussion with our development team to see if we can work on an improved privacy-minded approach with our friends at Mozilla.
In the meantime, if you change History settings to "Firefox will Remember History", does it change the responsiveness of 1Password in your browser? If not, can you try installing 1Password in a new Firefox profile and let us know if it works as expected there?
ref: dev/core/core#10783