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Forum Discussion
Cannot autofill username or password on Simplii app
Starting about two weeks ago I can no longer use 1password on my phone to autofill the username or password in the Simplii banking app. It used to be that I could click on password and then 1password...
1P_Dave
Moderator
ModeratorHello @danpir! 👋
I'm sorry that you're having trouble filling your credentials into the Simplii banking app. On the iPhone AutoFill is specifically handled by iOS and 1Password only provides the data for the experience. One of my colleagues recently tested the Simplii app and ran into the same issue that you're running into. It looks like a recent update to the Simplii app itself may have changed things.
I recommend that you report the issue to the developers of the Simplii app so that they can investigate why their app is no longer working with iOS AutoFill. In the meantime, you can copy and paste your credentials from the 1Password app: Copy and fill passwords into apps that don't work with 1Password
Let me know if you have any questions.
-Dave
