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Former Member's avatar
Former Member
4 years ago

cannot use 1Password on Samsung Tablet with Keyboard Cover

I have seen this asked at least twice before but both questions were closed without resolution ??? I am using a Samsung S7+ tablet with keyboard cover, and I cannot find anyway to get 1Password to...
android
BrendanR1P's avatar
BrendanR1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @arunhlms,

Could you please try the following steps to see if 1Password autofill suggestions will appear via the on screen keyboard or below login fields:

  1. Open your device Settings
  2. Tap General Management
  3. Tap Physical Keyboard
  4. Toggle Show on screen keyboard to On.

If Google's password manager seems to still be trumping 1Password, I'd suggest checking that the Google Password Manager is disabled and any stored passwords in it are removed by following the steps below:

Disabling Google Password Manager in Chrome

  1. Open your Chrome browser and click the three dots in the top right
  2. Tap Settings > Passwords
  3. Toggle Save Passwords and Auto Sign-in Off

If any saved passwords are showing, once you've confirmed the password has been stored in 1Password, please tap each item and click the Bin icon to remove the stored password in Google Password Manager. This should prevent Google from offering to autofill the password, allowing 1Password to offer to autofill.

I hope this helps

-- Brendan