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jsack's avatar
jsack
New Contributor
3 years ago

Can't find extension in Safari

Just installed 1Password 8 for Mac. I installed the browser extension for Firefox without problems and it works fine - better than before. But after installing the Safari extension, it's not there. The extension is in my Applications directory but if I open it, then open Preferences in Safari and go to Extensions, no 1Password. I've tried trashing the extension, quitting both Safari and 1Password and trying again from scratch, but still no extension.

1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: macOS 12.2

browser extension
  • Alvin_L_1P's avatar
    Alvin_L_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey jsack:

    It sounds like you're running into a known issue with 1Password in Safari that we're currently investigating. There is not yet a permanent fix, but we do have a workaround that will help.

    Here are the steps for the workaround:

    1. Close all open web browsers.
    2. Open the Terminal app on your Mac: https://support.apple.com/guide/terminal/open-or-quit-terminal-apd5265185d-f365-44cb-8b09-71a064a42125/mac
    3. Paste the following into Terminal and then press enter to run the command:

    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app

    1. Open Safari, go to Safari > Preferences > Extensions, and enable 1Password for Safari.

    Let me know how that goes or if you have any questions.

    Alvin

    ref: dev/core/core#8822